Voice SMS or Outbound Dialer (OBD) is a technology that automates bulk voice calls tomobile/telephone users by playing pre-recorded voice messages. Bulk Voice SMS or Outbound dialer system can dial out the required set of phone numbers and play the recorded prompts (messages) and also gather touch-tone inputs from the end-users to measure the response of the bulk voice SMS campaign.
For Eg. At the end of the recording the respondent can dial 1 for YES or dial 2 for NO Krono’s Voice SMS platform has been conceptualized based on latest technology trends to handle bulk Voice call traffic for both inbound as well as outbound service models. The bulk
voice call platform provides state of the art functions required for Outbound Dialers with a modular and scalable architecture that can be customized to suit requirements of the enterprises.
Many of the modern day marketers have chosen voice broadcasting as a medium to reach out to the large Indian audience in their regional language to create a personal touch.
Moreover close to 90% of Indian population being non English speaking,marketers/enterprises chose bulk voice SMS or outbound dialer as a solution to reach them in their own language (lingual voice messages)
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