None of us can deny the difficulties of telemarketing. It is, for the most part, the most underrated work that requires far more attention and intensity than its stature lets on. But, if you’re focused and if you take time to refine some skills, you become incredibly successful and, if you’re commission-based, earn a ton of money.
But first, you have to sharpen your skill, which is what we’re here to do. The telemarketing tips given below cover almost everything from character tweaks to set up your workspace for efficiency.
1.Stock Up On Essentials (i.e. No Excuses)
One of the most obstinate parts of cold calling is staying centered and holding the urge to leave your desk or take a break (formal or informal). This probably appears simple, but stocking up on water, coffee and a snack or two really restricts your break options.
This is so crucial because numbers don’t lie: the more calls you make, the better money you’ll make. It’s as simple and difficult as that.
Once you’re on the phone, you have around 5 to 20 seconds to make an impact. Once you’ve got a little practice under your belt, you’ll have plenty of go-to lines and ways to improve from pretty much any primary reaction. But if you’re a newbie, you might try lettering down a few easily scripted responses; you can also get an experienced person to look over them or help you produce ideas. Most of the call center services in Mumbai have personalized training for every telecaller. The training depends on the product/service that the telecaller will be marketing.
3. Cut Your Losses
Time is money, particularly your time. As I said in tip #2, you have within 5 and 20 seconds to make an impact. This is also about how long it should take you to understand if it is a lead you should strive for or break. Don’t spend time on people you know aren’t going to become clients. This is no justification to be bitter or to hang upon them, but you should have several ways to get out of these discussions just in case someone decides to be talkative. Time is money, so don’t let it spill on dead ends. The telemarketing services in India have seen immense growth over the last decade. Thus creating several job opportunities for youngsters.
4. Problem Solving
A good way to use is “problem-solving.” This leads to being most efficient when your lead is at least somewhat interested in your product. For instance, if you are calling on behalf of an educational campaign or fundraiser, then you should try to use the educational platform or fundraiser’s purpose as a means to help answer someone’s problem.
If someone says, “Yeah, I could really use this,” don’t directly skip to your punch line. Try to have a real discussion and find out more. Ask a personal question: “I think a lot of people could benefit from this.” Now the conversation is on an individual level and you have the person’s empathy.
5) Hit the right market
A little research can go a long way. Look for the big openings in your field and research wisely. Telecalling for event calling has been in demand in the past few years. More recently many organizations are realizing that telemarketing for event promotions is quite effective, and have been making use of this old cold calling technique to bring in more attendees to their events.
If you have ever made a cold call or wish to learn more about it, feel free to reach out to us on (CTA) We’re hiring telecallers every day!